The courier can deliver your parcel anytime between 8:00am and 8:00pm.
Our couries are DPD and UPS. Please read below features.
ORDER VALUE £0 - £40:
Monday to Friday - £7.99
Saturday - £8.99 - Sunday - Not Available
ORDER VALUE £40 - £80:
Monday to Friday - £4.99
Saturday - £8.99 - Sunday - Not Available
ORDER VALUE ABOVE £80:
Monday to Friday - FREE
Saturday - £8.99 - Sunday - Not Available
DPD will send you notifications by email and text message about the 1 hour delivery window you will receive your parcel(s). You will receive separate emails with all the tracking details. (We highly recommend to include your mobile number at the check-out to receive the sms). Please let us know any delivery instruction for the driver or any nominated places in case you won't be at home to receive your order.
UPS will notify you by email address ONLY about "shipment made"; "exception on your delivery*" and "delivery notification".
If you want to amend your delivery date OR if not in to "nominate a safe place" or "leave the parcel to a neighbour" or "leave the parcel to the nearest UPS collection point", you can directly manage it by using UPS App. Please be aware that we are not able to process those requests on your behalf.
Exception Notification*: Notifies you when and why a shipment will not meet its original scheduled delivery date and provides a rescheduled date of delivery.