UK and International Delivery Options
We have different delivery options, based on the destination and the swelected delivery times.
Pick up your order at our shop in Central London, free of charge.
Shop on our website and collect your order in our shop in Central London at 11C Dock St, Whitechapel, London E1 8JN.
Shop's Opening Hours:
Mon - Fri: 8:00am - 8:00pm
Sat - Sun: 9:00am - 7:00pm
Please be aware that the orders for the Click & Collect service are processed and prepared Monday to Friday, from 9:00 am until 17:30 pm. Collection during the weekend are available.
Any Click & Collect order placed online over the weekend will be prepared on Monday.
Pick your preferred slot, we will deliver to your door in your chosen time slot.
Delivery option available for Monday to Friday orders only.
Cost of shipping:
£8.99 for London zone 1
£8.99 for London zone 2
Surcharges apply according to postcodes and grocery weight.
We reserve the right to confirm the doability of the delivery based on total products' volume and courier availability in your area.
TIME SLOTS:
10 AM - 3 PM
3 PM - 8 PM
The courier can deliver your parcel anytime between 8:00am and 8:00pm.
Our couries are DPD and UPS. Please read below features.
ORDER VALUE £0 - £40:
Monday to Friday - £7.99
Saturday - £8.99 - Sunday - Not Available
ORDER VALUE £40 - £80:
Monday to Friday - £4.99
Saturday - £8.99 - Sunday - Not Available
ORDER VALUE ABOVE £80:
Monday to Friday - FREE
Saturday - £8.99 - Sunday - Not Available
DPD will send you notifications by email and text message about the 1 hour delivery window you will receive your parcel(s). You will receive separate emails with all the tracking details. (We highly recommend to include your mobile number at the check-out to receive the sms). Please let us know any delivery instruction for the driver or any nominated places in case you won't be at home to receive your order.
UPS will notify you by email address ONLY about "shipment made"; "exception on your delivery*" and "delivery notification".
If you want to amend your delivery date OR if not in to "nominate a safe place" or "leave the parcel to a neighbour" or "leave the parcel to the nearest UPS collection point", you can directly manage it by using UPS App. Please be aware that we are not able to process those requests on your behalf.
Exception Notification*: Notifies you when and why a shipment will not meet its original scheduled delivery date and provides a rescheduled date of delivery.
Pick your preferred slot, we will deliver to your door in your chosen time.
Different time slots have different delivery costs.
TIME SLOT 9:30am - 12:00pm | Cost of shipping:
The courier can deliver your parcel anytime between 9:30am to 12:00pm
ORDERS BELOW £40:
Monday to Friday - £8.99
Saturday and Sunday - Not Available
ORDERS ABOVE £40:
Monday to Friday - £8.99
Saturday and Sunday - Not Available
TIME SLOT 9:30am - 10:30am | Cost of shipping: (NOT AVAILABLE AT THE MOMENT)
The courier can deliver your parcel anytime between 9:00am to 10:30am.
ORDERS BELOW £40:
Monday to Friday - £ - Not Available
Saturday and Sunday - £ - Not Available
ORDERS ABOVE £40:
Monday to Friday - £ - Not Available
Saturday and Sunday - Not Available